Talent Development/Learning & Development Specialist
Location: MacDonagh Office Unit 12
Job type: Permanent
Overview of role:
The Talent Development Specialist is a key role within the Ireland HR Leadership Team and is responsible for driving and developing further the UPMC Employee Experience. The role will support the People Strategy at UPMC Ireland, participating in change initiatives and continuous improvement initiatives from a learning support perspective to support our culture of high engagement at UPMC. The role reports to the Director of Human Resources for UPMC Ireland. The role will partner with Senior Regional HR Managers, HR Business Partners, HR Operations and Talent Acquisition functions and together they will have a strong focus on providing a HR value add service to UPMC Ireland and its employees to create an environment for our employees to thrive at all levels. The role will work in partnership with senior stakeholders and business partners to support the learning agenda, delivering solutions from leadership development, onboarding, fundamental business skills and line manager essentials, with the aim of creating an engaging and memorable, end to end colleague learning experience. The candidate for this position will be a dynamic fast-paced individual who can self-manage, follow direction and ensure team tasks are completed to the standard consistent with UPMC expectations. This role is a mix of strategic and operational focus. It is a fantastic opportunity for someone with a proven track record of success who is looking for the next step in their career. Developing a dedicated Talent Development Function, you will also be responsible for the delivery of training personally and through the HR Team. The right individual will have strong relationship management and employee relations skills and will be able to present and deliver work with high-quality outcomes. This position is suited to a person who has excellent collaborative and organisational skills and has an ability to multitask and prioritise.
Primary Duties and Responsibilities:
Duties & Responsibilities
1. Collaborate with the HR Leadership Team and Senior Leaders across the business to create a framework to identify current and future development needs required to support individuals/teams/functions in achieving their goals.
2. Link with US teams to review resources available and source/develop local solutions to deliver training programmes aligned to business needs - differentiating between clinical training/people management training/leadership training.
3. Support the leadership team with the annual performance review process across Ireland driving continuous improvement in our processes, tools and capability.
4. Embed our talent review process into the business including succession planning for all critical roles within the organisation.
5. Establish a bi-annual UPMC Professional Development Programme and take ownership of same including budget.
6. Work with the HR team to ensure that diversity, wellbeing, talent, and engagement initiatives are supported by appropriate learning material.
7. Manage senior stakeholder relationships and business partner relationships to drive change to our performance process whilst delivering on immediate priorities to support the needs of the organisation.
8. Cultivate a culture of learning and promote development of colleagues through communication and engagement.
9. Engage with key stakeholders across all BU's to ensure that mandatory training compliance rates are consistently high and audit ready.
10. Provide updates and data insights to various stakeholders to demonstrate the impact of and engagement with learning activities.
11. Manage L&D vendors and spends.
12. Investigate sponsorship programmes with educational bodies and introduce formal graduate programme.
13. Introduce and roll out a mentoring programme for future talent and succession planning capabilities.
14. Coach, support all HR team members in all aspects of Talent Development.
15. Manage LMS platform & support team development in e-learning to maximise benefits of eLearning across the group.
As an employee of UPMC you have a responsibility to:
1. Demonstrate in your behaviours and adhere to the UPMC values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity and Excellence & Innovation.
2. Participate in statutory and mandatory training as appropriate for the post.
3. Maintain consistently high personal and professional standards and act in accordance with the relevant professional code of conduct.
4. Take responsibility for the maintenance and improvement of personal and professional competence and to encourage that of colleagues and subordinates.
5. Participate in UPMC's Engagement & Competency processes including identifying performance standards for the post, personal objective setting and the creation of a personal development plan.
Qualifications & Experience:
Qualifications and Experience:
Essential
* Minimum 5 years-experience in L&D function, with minimum of 2 years in a senior role.
* Strong communication/interpersonal skills at all levels.
* Excellent organisational skills and attention to detail.
* Excellent customer service skills.
* Excellent written and verbal communication skills.
* Creative and energetic with ability to drive learning projects from formulating idea to final evaluation.
* Agile thinker with excellent solution focus and problem-solving skills.
* Strong project management, multitasking, and decision-making skills.
Desirable
* Qualification in human resources, or related discipline.
* Healthcare experience.
* Experience implementing an LMS.
* CIPD membership.
Personal competencies: Ability to work efficiently with all stakeholders upholding UPMC values in all interactions. Should be enthusiastic with a growth mindset.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable.
Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
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