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Patient Access Site Leader
Apply locations Galway time type Full time posted on Posted 2 Days Ago time left to apply End Date: March 11, 2025 (11 days left to apply) job requisition id R231040
Patient Access Site Leader
Permanent Full Time 35 Hours per week
Grade 5
An exciting opportunity has arisen for a Patient Access Site Leader to join the Bon Secours Hospital in Galway, part of the Bon Secours Health System Ireland’s Largest Private Healthcare provider.
Job Purpose
The role of the Patient Access Team Leader is to organise, co-ordinate and manage Patient Access Services for the Hospital. Patient Access Services include Bookings, Medical Records, Admissions and Outpatients.
The post holder is responsible for developing, implementing and managing the daily operations of the patient access departments in the Galway Hospital. The post holder will manage Patient Access initiatives related to point of service collections, insurance verification, patient experience, workflow design and reduction of denials. This position will also work with other leaders to minimize billing issues and unbilled claims for Outpatients. The post holder is responsible for identifying and implementing strategies to improve processes, promote operational efficiency and enhance the patient experience.
He/She will advise and update the Hospital CEO, Head of Finance and other Senior Management and provide operational and financial interpretation and recommendations.
The team leader is responsible for leading a team of staff and takes responsibility for all point of service collections within his/her remit and insurance verification in the Hospital.
This position ensures that services are delivered in accordance with regulatory, quality and financial standards.
Ideal Candidate:
* Excellent interpersonal, leadership, people management, accountability, and communication skills.
* Excellent computer literacy skills with extensive experience in using computer systems and applications.
* Proven track record in effective management and understanding of patient insurance information.
* Good understanding of finance and business processes.
* Excellent communication skills with a strong negotiation ability and clear presentation and reporting ability.
* The ability to demonstrate evidence of continuing professional development at the appropriate level.
Essential Qualifications
* An appropriate third level qualification ideally in Business or Insurance is required.
* ECDL or related qualification.
Competencies & Experience
Competencies:
* Demonstrated supervisory and people management skills.
* Service-oriented and proactive team player.
* Ability to develop strong co-operative working relationships.
* Willingness to make decisions.
* Able to motivate and challenge team members.
Experience:
* 5 years relevant experience with at least 2 years of supervisory experience ideally in a healthcare setting.
* Proven track record in effective management of patient insurance information, point of service collections and insurance verification.
Informal enquiries: Mr Henry Burrows CEO.
Closing date for applications: 10/03/2025
Bon Secours Health System is an equal opportunities employer.
About us
As Ireland’s largest independent hospital group, Bon Secours Health System is renowned for the quality of its service provision coupled with a rich tradition in healthcare. Bon Secours Health System CLG is a not-for-profit organisation with its mission centred on providing compassionate, world-class medical treatment to all those it serves. With more than 4,000 staff, 500 leading consultants, Bon Secours treats more than 400,000 patients annually in its five modern acute hospitals in Cork, Galway, Limerick, Tralee and Dublin as well as a Care Village in Cork.
Bon Secours Health System is internationally accredited by the Joint Commission International Accreditation Standards for Hospital (JCI), the leading organisation in the international accreditation of hospitals for quality and patient safety.
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