Direct message the job poster from Lex Consultancy Recruitment
Recruitment Consultant at Lex Consultancy Recruitment
IT Support - Graduate/Junior Role
Location: Dublin 2
Contract: Full-time, Permanent
The Role:
An opportunity to work for one of Ireland’s leading full-service law firms, providing practical business solutions to clients across various industries. This role is ideal for someone eager to learn, develop their technical skills, and gain hands-on experience in all aspects of IT support and administration.
Duties:
* Help with the setup of new PCs and deployment across the firm.
* Assist with onboarding new employees and desk relocations.
* Provide support for end-users on hardware, software, and mobile device issues.
* Configure and support desktops, laptops, smartphones, and peripherals.
* Handle incoming support requests (via phone, email, or in-person), escalating when necessary.
* Monitor and update IT tickets to ensure timely responses and resolution.
* Set up and manage secure data rooms.
* Assist with Microsoft 365 administration.
* Maintain polite, professional communication when assisting employees with IT needs.
Qualifications & Experience:
* A degree in IT, Computing, or Leaving Certificate.
* Some experience in a help desk or IT support environment.
Skills:
* Good troubleshooting skills and a customer-focused mindset.
* Clear communication skills, both verbal and written.
* Ability to work independently and manage changing priorities.
* A team player with a flexible and adaptable approach.
* Experience with Microsoft 365 (preferred, but not essential).
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Professional Services
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