* Location: Park West, Dublin. 4 days p/w onsite initially
* Managed Services Experience required
The Role
This is a unique opportunity for a Professional Services Manager to establish and lead the company’s Professional Services division. Initially, you will have 1-2 direct reports, with the potential for further growth. The role is autonomous, offering exposure to various projects and minimal micromanagement.
Key Responsibilities:
* Establish and lead the Professional Services division, driving best practices and operational excellence.
* Manage and deliver IT migration projects, including on-premises to cloud transitions, security implementations, and client onboarding.
* Oversee multiple projects simultaneously, ensuring successful delivery within scope, timeline, and budget.
* Collaborate closely with the engineering team and senior leadership to align technical solutions with business objectives.
* Implement and drive change management initiatives within the organization and for clients.
* Provide commercial insight to projects, ensuring profitability and client satisfaction.
* Act as a key point of contact for clients, ensuring excellent communication and service delivery.
Key Requirements:
* Strong background initially as a Technical Project Manager or Consultant, within an MSP environment.
* Hands-on technical experience with IT infrastructure, cloud migrations, and security projects.
* Demonstrable experience in managing and delivering complex IT projects.
* Excellent communication and stakeholder management skills.
* ITIL certification and Azure certifications are highly desirable.
* Experience in change management and process improvement.
* Commercial awareness with the ability to balance technical and business priorities.
* Based in the company’s new Dublin office in Park West
* Hybrid work model: 4 days in the office initially, with flexibility over time.
* Competitive salary package between €80,000 - €90,000 base.
* 5% matched pension, income protection + other benefits
* High level of autonomy, with direct exposure to leadership and decision-making processes.
This is an excellent opportunity for a technically strong project manager who wants to build and shape a Professional Services division within a growing MSP. If you're looking for a leadership role with significant impact and career growth potential, apply today!
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