Job Description
At Optum, a global organization delivering care aided by technology to help millions of people live healthier lives, you will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
We are one of the world's leading healthcare companies, driven by a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.
About the Role:
The Associate Director, Business Processes is a senior role in the Clinical Solutions – Data Operations team, responsible for end-to-end business process design, delivery & management, leveraging a matrixed environment of data, technology & global teams.
We are looking for a curious, critical thinking & initiative-taking individual who is proactive in taking accountability for business process management and quality, including issue management and conflict resolution.
Primary Responsibilities:
* Provide end-to-end business process leadership & execution for the Clinical Solutions Data Operations business
* Drive continuous development of existing processes as well as develop new processes to meet emerging business needs
* Work collaboratively, and in partnership with a broad spectrum of business partners to ensure flawless execution of business processes across the full end-to-end spectrum of the Clinical Solutions Data Operations business
* Introduce new and innovative ideas to promote growth and value across the business
Required Qualifications:
* Undergraduate degree from an accredited University or College
* Proven track record of leading the development of end-to-end business processes
* Proven track record of leading Data Quality initiatives including audit processes
Please note that you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law.