About the role
Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in serving Ireland’s shoppers a little better every day. We aspire to create an emotional connection with our customers and colleagues and to help make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.
THE ROLE
Tesco Ireland is currently seeking to appoint a Shop Floor Manager who will have responsibility for supporting and leading a team of people to deliver the best 'home' shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day.
You will be responsible for
* Creating an inspiring and welcoming environment for colleagues and customers.
* Being responsible for the store when the Store Manager/Deputy Manager are not present.
* Ensuring that the team is fully trained and validated in their roles.
* Creating an environment of two-way communication, inspiring a culture of trust.
* Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to meet customers’ needs.
* Reviewing reports and systems to deliver the right improvements for customers and colleagues.
* Driving a culture of zero food waste, managing date codes, and ensuring no food suitable for human consumption goes to waste.
* Recruiting the best colleagues for the team, selecting those passionate about customers.
* Understanding the cleaning specifications for the store and ensuring that the plan is delivered through the team by leading by example.
* Managing stock control activities, warehouse layout, and processes to ensure all colleagues can complete their routines right first time.
* Root causing any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct price at all times.
* Recognising when colleagues give great service and providing feedback where necessary regarding poor service.
You will need
For the ‘Shop Floor Manager’ role, you should have a demonstrated track record of:
* Being passionate about delivering the right way for customers and colleagues.
* Being adaptable and agile in your thinking.
* Delivering key objectives in a fast-paced environment.
* Being the ‘Go To’ person for all queries for your department.
* Shaping and influencing at the most senior level.
* Previous retail experience preferred in a similar role.
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
* Competitive Salary from €37,500.
* Bonus Scheme*
* Our Virtual GP service provides free and confidential access to an online GP through video consultations, and an online prescription service for colleagues.
* 24/7 access to our Employee Assistance Programme (EAP) for you and family members for in-the-moment emotional support, along with free access to a range of wellbeing services.
* Colleague Clubcard offering 10% discount across stores and online, with additional discounts on weekends and for clothing.
* Life Assurance.
* Pension Scheme*
* Save As You Earn Scheme*
* Paid Family Leave.
* Bike to Work.
* Long Service Awards.
* Commuter Scheme.
*Entry requirements and rules of the scheme apply.
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