Job Title: Sales Manager
We are seeking a dynamic and results-oriented Sales Manager to lead and oversee our company's sales operations.
Key Responsibilities:
* Strategic Sales Management:
o Develop and execute a comprehensive sales strategy to achieve business objectives across all divisions.
o Identify and target key markets and ideal customer profiles, emphasising high reliability, service quality, and technical support needs.
o Monitor industry trends and competitor activity to identify opportunities and risks.
* Team Leadership and Development:
o Build, lead, and motivate a high-performing sales team, ensuring alignment with company values and objectives.
o Provide training, mentoring, and coaching to enhance team performance and professional growth.
o Set clear sales targets and KPIs for the team, regularly monitoring performance and addressing gaps.
* Customer Relationship Management:
o Cultivate and maintain strong relationships with key customers and stakeholders.
o Promote a customer-focused approach, emphasising trust, customisation, and technical expertise.
o Collaborate with the Field Services and overhaul teams to ensure seamless customer support and satisfaction.
* Data-Driven Sales Execution:
o Leverage insights from the company's ERP (Microsoft Business Central) and CRM (Microsoft Field Services) systems to identify opportunities and track performance.
o Use data to evaluate customer segments, prioritise leads, and forecast sales.
o Implement reporting mechanisms to provide regular updates to senior management on sales performance.
* Business Development:
o Drive business growth by expanding into new markets and identifying high-value customer opportunities.
o Develop proposals and solutions tailored to customers' needs, particularly those requiring root cause analysis, certifications, and technical customisation.
o Represent the company at industry events, trade shows, and networking opportunities to build brand awareness.
* Operational Coordination:
o Collaborate with other departments, including Overhauls and Servicing, to align sales strategies with operational capabilities.
o Work closely with the finance team to align sales targets and budgetary goals.
Key Skills and Qualifications:
* Proven track record of success in a sales leadership role, preferably in industries dealing with mechanical and electrical equipment, industrial solutions, or technical services.
* Strong understanding of customer needs for reliability, quality of service, technical support, and customised solutions.
* Experience working with ERP and CRM systems, particularly Microsoft Business Central and Microsoft Field Services.
* Excellent interpersonal, negotiation, and communication skills.
* Analytical mindset with the ability to interpret data and make data-driven decisions.
* Strong leadership and team management abilities.
Benefits:
* Competitive salary and performance-based incentives.
* Company car, laptop, mobile phone.
* Professional development opportunities, including training and certifications.
* Comprehensive benefits package, including gain share, company sick policy, company pension, and death in service benefit.
* Opportunity to work in a dynamic and growing company focusing on technical expertise and customer satisfaction.