You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
Company: B. Braun Medical Ltd.
Job Location: IE-Dublin
Functional Area: Field Service
Working Model: Onsite
Requisition ID: 4469
Our Field Service Engineer will join a team of 4 experienced engineers providing technical support to Automated Infusion Systems (AIS). A structured training programme will be put in place for the successful candidate incorporating certified manufacturer training courses in conjunction with hands-on experience working alongside senior engineers on customer sites and B. Braun’s central Workshop. You will be challenged in this role to develop and establish expertise in the B. Braun infusion equipment and technology. This is a unique opportunity to work within a dynamic, collaborative, and professional engineering team with exposure to cooperate on projects with our international colleagues.
Reporting to: Healthcare Technology Manager for AIS
In this role your core responsibilities will include:
* Engaging in the technical repair, both preventative and corrective, of infusion devices, accessories and software at customer sites or other locations.
* Leading or assisting with on-site installation and commissioning requirements for infusion equipment.
* Leading and assisting in field and workshop projects for updates and upgrades of infusion devices and related software applications.
* Undertaking technical and user support training (both locally and in Germany) for B. Braun products and any other relevant equipment.
* Developing and maintaining a level of technical competency to work independently and confidently.
* Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices.
* Being commercially aware and market-oriented.
* Traveling to our customers throughout the 32 counties of Ireland.
* Flexibility to carry out repairs and technical checks in our Dublin based workshop as required.
* Working as part of a team in the achievement of team/organizational objectives for both technical service and sales teams.
* Working with colleagues in the administration of spare parts stock and other record keeping duties.
* Engaging and understanding the policies and procedures associated with the business.
* Working with the team in any other activities which will benefit the team and the customer.
Key Skills:
* Ensures attention to detail.
* Contributes to the team, readily helps, or cooperates, encourages reasonable relationships within their team.
* Demonstrates problem-solving ability. Uses a structured problem-solving process to obtain results. Clearly identifies root causes of problems. Uses appropriate analyses to generate a variety of options. Evaluates solutions to determine the most suitable course of action.
* Can build rapport. Is outgoing and positive to customers. Relates well to other members of the work team or customers. Displays enthusiasm and is understated in approach.
* Is open and receptive to other people, picks up other peoples’ immediate feelings and emotions and can communicate basic information effectively and efficiently.
* Can deal with several tasks at once, is able to cope with most normal situations, is seen as a reasonable individual capable of a healthy give and take relationship. Other individuals can present sensitive ideas in their presence. Is willing to compromise without compromising integrity.
Basic Requirements:
* Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline.
* Strong IT and communication skills essential.
* Previous experience in infusion device technical services (maintenance & repair) and IT hardware is desirable.
* Comfortable working in a clinical setting and interacting with allied health professionals (e.g. nurses, doctors, biomed engineers).
* Familiar with relevant EU Directives for medical devices, e.g. MDR, EN 60601, ISO quality standards.
* Full clean driving license.
* Requirement to travel regularly throughout Ireland, and further as the need arises.
Location: Nationwide
In return we will provide the following benefits:
* 25 Days Annual Leave (Increasing with service).
* Company car (or car allowance).
* Company Pension Scheme.
* Recognition and Long Service awards.
* Health and Well-being Allowance.
* Financial Further Education Support.
B. Braun Medical Ltd.|Paula Cullen|+353017091806
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