Job Title:
Brokerage Operations Manager
About the Role:
The Brokerage Operations Manager will oversee day-to-day broker operations management, lead process optimization initiatives, execute projects that contribute to strategic goals, and champion lean operations principles.
Key Responsibilities:
* Initiate, drive, and finalize complex multi-stakeholder customs projects.
* Oversee import/export brokerage operations, planning, and execution for existing programs.
* Build strong partnerships with internal and external stakeholders to achieve business objectives.
* Manage trade planning and execution for new program and/or regional launches.
* Drive optimization initiatives by leveraging technology and best-in-class lean operation techniques.
* Conduct trend analyses to identify bottlenecks and develop solutions.
* Effectively execute projects and communicate objectives and deliverables, both verbally and in writing, and present progress to various business and technology teams.
Requirements:
* 7+ years of direct experience in import/export operations
* 5+ years of project management experience, demonstrating tangible results in a fast-paced environment
* Proficiency in Lean methodology
* Ability to prioritize activities with changing timelines
* Global logistics or supply chain experience
* Expertise in data-driven process improvement tools and metrics
* Experience engaging with regulators and representing complex requirements for import and/or export activities
* 3+ years of experience analyzing business problems using various analytical tools
* 2+ years of experience leveraging technology to drive process improvements
* Strong critical thinking and problem-solving capabilities
About Us:
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Our Inclusive Culture:
We value diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.