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External Affairs Business Manager & Head of External Communications
Client: Vodafone
Location: Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 45eea59dc291
Job Views: 9
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Why Work For Us
At Vodafone, we’re working hard to build a better future, a more connected, more inclusive, and more sustainable world. We believe technology is only as powerful as the people using it to create a better tomorrow.
Role Purpose
The Head of External Communications and Business Manager (interim) will play a pivotal role in shaping and executing the external communication strategies of the company. This role is responsible for managing corporate communications, public relations, and external affairs to enhance the company's reputation and support its business objectives. Additionally, the role includes business management responsibilities to drive strategic initiatives and ensure effective operational execution.
Key Responsibilities:
1. External Communications: Develop and implement comprehensive corporate communication strategies that align with business objectives and enhance the company's brand reputation, focusing on citizenship, customer experience, national contribution, and positioning Vodafone as the responsible telco. Oversee all external communications, including media relations, crisis management, and stakeholder engagement. Manage relationships with key stakeholders, including media, lobby, and industry groups. Prepare and deliver executive-level reports and presentations on communication strategies and outcomes. Monitor and analyze media coverage and political and public opinion to inform communication strategies and responses. Ensure compliance with regulatory requirements and industry standards in all communication activities.
2. Business Management: Drive strategic initiatives for External Affairs, supporting the External Affairs Director and cross-departmental collaboration. Monitor the performance of EA KPIs to drive continuous improvement. Collaborate with internal departments to ensure consistent messaging and alignment of project delivery.
3. Leadership and Team Management: Lead a team of communications professionals, providing guidance, mentorship, and performance management. Foster a culture of innovation, collaboration, and excellence within the team.
We are looking for you, if you have:
* Minimum of 10 years of experience in corporate communications, public relations, or external affairs.
* Experience in crisis communication and issues management.
* Strong relationships with media and key stakeholders.
* Exceptional verbal and written communication skills.
* Proven ability to develop and implement strategic communication plans.
* Excellent organizational and project management skills.
* High level of professionalism, integrity, and confidentiality.
* Strong leadership and team management skills.
* Proficiency with Excel and PowerPoint.
* Ability to work effectively with diverse teams and departments.
* Resilience and high degree of comfort with change and ambiguity.
Who we are
Vodafone is pioneering Ireland's gigabit society. We are Ireland's leading total communications provider. Our purpose is to connect for a better future, and this is made possible by our people.
When Choosing Us...
When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits! Some of the benefits that you will receive are: Competitive Salary, Flexible working, Generous Employer Pension contribution, Free Phone Bill, Learning and Development opportunities, Exclusive Family and Friends Discounts, 23 days annual leave and 3 charity days off.
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