About this Role
We are seeking a motivated and detail-oriented individual to join our team as a Customs Agent (Trainee). This is an excellent opportunity for someone looking to start a career in customs and develop valuable skills in compliance, documentation management, and stakeholder communication.
Key Responsibilities
* Documentation Management: Prepare, review, and process customs documentation for import and export shipments, ensuring compliance with all relevant regulations and procedures.
* Stakeholder Communication: Liaise with customs authorities, brokers, and internal teams to resolve any issues and ensure timely clearance of goods.
* Data Accuracy: Input and maintain accurate customs data within management systems, ensuring records are up-to-date and compliant with legal requirements.
* Issue Resolution: Quickly and efficiently address any customs-related problems or delays, proactively finding solutions to minimise disruptions.
* Compliance Monitoring: Stay informed of changes in customs regulations and ensure that all documentation and processes adhere to the latest requirements.
* Customer Service: Provide exceptional support to clients and internal teams by addressing customs-related inquiries and ensuring that shipments are cleared smoothly.
Qualifications and Experience
* Experience: At least 1 year of experience in a busy office or administrative role.
* Skills:
o Strong organisational and multitasking abilities, with excellent attention to detail.
o Effective communication skills, able to engage with both internal teams and external stakeholders.
o Proficiency in Microsoft Office (Excel, Word, Outlook).
o Ability to work both independently and as part of a collaborative team.
o Problem-solving mindset with the ability to address challenges proactively.
Personal Attributes
* Proactive: A self-starter with the ability to foresee potential issues and take appropriate actions.
* Adaptable: Comfortable working in a fast-paced, changing environment where priorities can shift quickly.
* Dependable: A reliable team player with a strong work ethic and excellent punctuality.
* Problem Solver: Strong analytically skills with the ability to think critically and find solutions under pressure.
Benefits
* Competitive Salary: Performance and yearly bonuses: Opportunity to earn additional pay based on individual and company performance.
* Pension Scheme: Company pension contributions to help you plan for the future.
* Flexible Working Options: Work-from-home flexibility available depending on business needs.
* Career Development: Ongoing training and development opportunities, with clear career progression pathways.
Working Schedule
Monday to Friday (Day Shifts) Overtime and weekend shifts available on a rotating basis.
About Us
Our company believes in fostering a supportive and growth-oriented environment. As a trainee customs agent, you will receive comprehensive training and mentoring from experienced customs professionals.
You'll gain valuable insights into customs compliance while working with a close-knit team in an ever-evolving industry. This is your chance to kickstart a rewarding career in customs, with opportunities for advancement and skill development along the way.