The 4*Bridge House Hotel Tullamore is one of Ireland's most popular landmark hotels and is centrally located in the thriving midlands town of Tullamore at the heart of Ireland's Ancient East.
The Bridge House Hotel has an exciting opportunity for a Senior Duty Manager to join their existing team.
Responsibilities: · Taking responsibility for the hotel for early or late shifts making sure all areas are open, set up properly and welcoming to our guests
· Helping in Food & Beverage departments in high demand periods
· Dealing with guest and employees queries as they arise
· Supporting all of the management team as needed
· Ensuring compliance with all health & safety & fire prevention procedures when on-shift
· Completing of daily security walks, daily reports and Passover reports
· Assisting Senior Management with compilation of reports, payroll and rosters.
· Checking Function sheet, VIP guest list to ensure smooth running of Dept.
on daily basis.
· Dealing with any issues or complaints in an efficient and professional manner ensuring customer/guest satisfaction and informing senior management of any issues/complaints received.
· Checking and ensuring team members are groomed to standard at the start of each shift and supervising team in the absence of the management to ensure standards are met at all times.
· Taking of sick calls and finding appropriate cover if required.
Requirements: Minimum 1-2 years of duty management experience in a busy hospitality environment. A strong background in Food & Beverage operations is essential. Excellent interpersonal and leadership skills with a proactive and professional attitude. Ability to work under pressure and handle fast-paced environments. Strong communication skills (both written and verbal). Flexibility regarding work hours, including evenings, late nights, weekends, and holidays. Must have legal authorization to work full-time in Ireland.