Job Description:
This is a fantastic opportunity for a career-driven individual to join our Pensions Administration team as a Pensions Administrator. The role will involve working closely with administration partners and financial brokers to deliver first-class customer service.
Duties & Responsibilities
* Effective management of work queues, ensuring prompt and accurate results.
* Build positive relationships with key stakeholders internally and externally.
* Consistently demonstrate task ownership and a solution-focused approach.
* Continually monitor and check all risk events have been properly recorded.
* Ensure we meet our obligations under the Pensions Act and CPC.
Skills & Experience:
* Broad knowledge of the pension environment is desirable but not essential.
* Pension qualification is an advantage (APA/ QFA).
* Excellent verbal and written communication skills.
* Good planning and time management skills, with the ability to quickly build positive relationships at all levels.
* High energy and passion for customer service, with the ability to work under pressure and meet deadlines in a fast-paced environment.
What We Offer:
* A competitive market-leading salary, depending on skills, experience, and qualifications.
* Generous pension scheme, with employee contribution matching up to 14% if you contribute 8%.
* Annual performance-related bonus and pay review.
* Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.
* Free car parking and generous health and dental insurance contributions after six months.
* Aviva Matching Share Plan and Save As You Earn scheme, and Approved Profit Share Scheme.
* Cycle to Work benefit scheme, Tax Saver Travel Scheme, and Family Friendly Parents and Carers Leave.
* Up to 40% discount for some Aviva products, plus discounts for Friends and Family.
* Employee Assistance Programme and Volunteering Days.
* Professional qualification support and transparent career progression plans.