Main Duties and Responsibilities
This will involve supporting the implementation of the risk and incident management framework, including:
* Review and update structures and processes in relation to risk and incident management framework including risk assessments, risk register, and reporting systems.
* Provide advice and support on all aspects of risk and incident management and support compliance with statutory and regulatory obligations.
* Work with the Learning & Development team to develop and deliver uniform risk and incident management training programmes to build capacity at all levels in the organisation and embed a consistent approach which is reflected in the training matrix, monitoring and reporting systems.
* Develop support systems and processes for incident management including communication and escalation of serious incidents (internally and to external agencies e.g., HSE, HIQA etc).
* Contribute to the development of performance indicators for risk management system which can be monitored (quality and safety profile).
* Monitor incident management activity and processes and prepare risk and incident activity reports.
* Manage the Health & Safety function including developing and reporting on the annual work plan and line management of the H&S Coordinator.
* Participate in and lead project working groups.
* Represent the department on committees and groups as required.
* Attend meetings and committees as requested.
* Develop and maintain positive working relationships with key stakeholders both internal and external.
* Undertake special assignments and investigations as directed.
* Carry out any other appropriate duties or assignments as requested by senior management team.
Person Specification:
Knowledge/Experience:
* An academic award in Risk Management and Health & Safety or equivalent OR a professional qualification in health/social care AND significant experience of working in the health/social care services in a post that has involved health & safety improvement, risk management, incident management and investigations as relevant to this role.
* Demonstrate knowledge of Risk Management in Health/Social Care setting including risk assessment, risk register, risk reporting and monitoring.
* Demonstrate knowledge of health & safety management systems including safety statement and relevant risk assessments.
* Demonstrate knowledge of the Incident Management process.
* Experience of leading change in a complex organisation.
* Experience of developing and delivering training programmes.
* Experience of managing and working collaboratively with multiple stakeholders.
* Strong level of knowledge regarding Health and Safety standards and issues, ideally in a care environment involving persons with dementia or older persons.
* Experience and knowledge of human resources policies and practices.
* Good facilitation and analytical skills.
* High level of knowledge and understanding of the issues relating to people with dementia and older persons and related issues.
* Experience in the voluntary/NGO sector desirable.