Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.
About the Role
Location: Ireland/London
The Principal Contract Specialist will report to and work closely with the Global Contracts Manager and will be responsible for reviewing and redlining incoming documents, working with the Global Contracts Manager on non-standard contracts, and performing general administrative tasks to facilitate the contracting process. A successful Principal Contract Specialist will be a highly detail-oriented self-starter with demonstrated ability to anticipate challenges, respond efficiently, and remain flexible when dealing with changing priorities and multiple tasks. The ability to be highly confidential and maintain professional discretion with sensitive information is also essential for this role.
Essential Functions
* Analyze and report on specific risks associated with contracts.
* Generate reports on the current status of existing agreements.
* Work with the Sales team to answer Customer questions and support contract negotiations.
* Assist in the development and maintenance of an online repository of approved contract language.
* Develop and implement processes and procedures to improve contract management and administration.
* Lead contract strategy development and execution.
* Negotiate high-value or high-risk contracts with major stakeholders according to internal policies and procedures.
* Lead key initiatives to improve contract management systems, processes, and tools.
* Support ongoing operational goals and team commitments.
* Complement and mentor others on contract drafting.
* Play a pivotal role in achieving organizational goals through effective contracting practices throughout the organization.
Other Duties
* Provide ongoing administrative support for the contracts team.
* Be accountable for response times to contract requests.
* Provide excellent customer service to the internal sales team.
* Provide ongoing support relating to contracts questions from internal teams.
* Other duties as assigned.
Qualifications
* 8-12+ years of experience in contract negotiation and redlining, preferably at a Software/SaaS company.
* 2+ years of SaaS industry experience.
* 8 years experience redlining MSAs, DPAs or SaaS contracts.
Knowledge and Skills
* Advanced written and verbal communication skills.
* Familiarity with the legal requirements involved in SaaS contracts and an ability to review complex legal language.
* Strong attention to detail and ability to notice errors.
* Strong sense of personal initiative and excellent time management.
* Ability to prioritize and multitask.
* Able to work independently.
* Reliable, trustworthy, and able to maintain the confidentiality of information.
Additional Information
Compensation for this role ranges from 35,000 GBP - 50,000 GBP.
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