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Customer Service Assistant - Roscrea, co. tipperary, county tipperary, ie
Client:
BoyleSports
Location:
co. tipperary, county tipperary, ie, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
9dc6ce3b70f4
Job Views:
1
Posted:
02.04.2025
Expiry Date:
17.05.2025
Job Description:
Job Title: Retail Team Member
Department: Retail
Reporting to: Shop Manager/Regional Manager
Location: Roscrea
Your Role:
A Retail Team Member with BoyleSports is the first point of contact for our customers in-store. The day-to-day role involves assisting the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, hanging papers and stocking coupons, slips, and pens, while ensuring high standards are maintained throughout the day, taking and paying out bets, and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.
You will need to be a people person with enthusiasm and drive to progress to the Manager level and beyond.
Key Responsibilities:
* Assist the Manager with the day-to-day running of the business.
* Accept bets as per procedure and in a timely manner.
* Accurately process bets through the EPOS System.
* Ensure that all procedures are followed.
* Manage cash effectively.
* Maintain high shop standards.
* Adhere to Social Responsibility duties.
Requirements:
* Must be over the age of 18.
* A drive for creating customer relationships.
* Be adaptable and have the ability to react quickly.
* Be flexible as our business operates 7 days a week.
Training & Development:
In BoyleSports, we take pride in our staff and want to encourage their professional development. We offer two routes to progression.
The traditional route is to begin your journey towards management, with training delivered on the job and support from our training and development team.
We also recognize that our Retail Team Members become product experts, and the experience and knowledge gained in our retail branches are invaluable across our business.
Many of our Retail colleagues have progressed to roles within our Trading, Marketing, HR, IT Departments, and more, in our Dundalk HQ or our Gibraltar and Manila offices.
Flexible work patterns are ideal for those looking for either part-time or full-time employment. Work with us, and we will work with you.
* Life Assurance Scheme
* Pension contribution matched to 4%
* Staff competitions
* Staff bonuses and incentives
* Employee Assistance Program
* Refer a Friend Scheme
* Wedding and Baby Gifts
* Many opportunities for career progression
BoyleSports is an equal opportunities employer, and we welcome applications from all suitably qualified persons.
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