About Turas Nua
Turas Nua is an Irish employability services provider, wholly owned by FRS Network, a cooperative social enterprise that has been delivering services to Irish communities since 1980.
Purpose of Role
As a caseworker with Turas Nua, you will work with clients referred by the Department of Social Protection to provide personalized employment support services. You will manage a caseload of clients, coordinating internal support specialists and external organizations to help them gain sustainable employment.
Key Responsibilities
* Develop and manage a robust case management plan for each client, working towards sustainable, full-time employment.
* Use industry-leading assessment technology to identify clients' goals, ambitions, and barriers to employment.
* Provide coaching and mentoring to clients, including intensive job search support when the client is job ready.
* Identify, structure, and recommend training solutions in consultation with in-house tutors to meet clients' specific learning and training needs.
* Maintain strong knowledge of the local labour market and achieve daily and monthly contractual key performance indicator (KPI) targets.
Person Profile
A dynamic and adaptable person who can work in a fast-paced, client-focused environment with strong case management capabilities, decision-making skills, relationship skills, and problem-solving skills.
You will be able to build rapport and trust with clients, motivate them to own their journey, and achieve change. Highly self-motivated and able to work in an office and remotely as part of a team.