Field Service Engineer
We are currently hiring for an experienced Field Service Engineer for our client based in Co. Louth, Ireland.
This is an excellent opportunity for a career-driven individual who is seeking to join a multinational company with great growth opportunities.
* Provide assistance to customers and internal personnel for the troubleshooting and repair of electrical, mechanical, and programming problems related to Robotic equipment.
* Manage customer relationships.
* Perform in-house, on-site, and/or telephone troubleshooting, repairs, and support of equipment on an as-needed basis.
Making a complete backup of all software, programming, or configuration changes that were made during the customer visit.
Completing Field Service reports.
Developing technical credibility and rapport with customers.
Working with the Service Manager and/or related supervisor(s) to identify individual training needs to maintain and continuously improve skills and abilities.
Assisting the Sales, Engineering, Assembly, Spare Parts, Shipping & Receiving teams when required, following specific guidelines and safety requirements, and ensuring on-time, complete, and accurate deliveries.
Participating actively in the promotion and sale of parts and services every time an opportunity arises.
Regular travel to customer sites and general business errands are required.
Key Requirements:
* Degree in mechatronics or automation would be a distinct advantage.
* Experience with Robotic Programming, Mechanical & Electrical.
* Ability to read and interpret mechanical, electrical, electronic, etc. prints and other related technical documentation.
* Displaying enthusiasm for complex machine processes in mechatronics, electrical, and controls.
* Strong organizational, communication, and interpersonal skills and ability to multi-task and meet deadlines in a fast-paced environment.
* Willingness to travel for service assignments throughout Ireland and some international locations. Travel to headquarters in Germany may be required for varying durations for training purposes.
The estimated salary for this role is €50,000 - €70,000 per annum, depending on experience.