Job Title: Front of House at Monread Dental
Monread Dental, a leading dental practice committed to delivering high-quality dental care, is seeking one part-time/flexible motivated Front of House staff to join our team. If you would like to work in a dental team and learn new skills, we invite you to apply and become an integral part of our practice.
Responsibilities:
* Greet patients warmly and ensure a friendly and welcoming atmosphere in the dental office.
* Schedule and manage patient appointments efficiently, while maintaining accuracy and attention to detail.
* Answer incoming phone calls, respond to inquiries, and provide information about our dental services.
* Verify and update patient information, including personal details and insurance coverage.
* Coordinate with dental staff to ensure smooth patient flow and timely completion of treatments.
* Process payments, handle billing inquiries, and maintain financial records with confidentiality.
* Assist in managing and organising patient records and dental charts.
* Collaborate with dental assistants and hygienists to ensure optimal patient care.
* Maintain the cleanliness and tidiness of the reception area and waiting room.
* Follow established protocols and guidelines to uphold patient confidentiality and privacy.
* Fill in on dental nurse duties when required.
* Ensure cleaning tasks are done each day.
* Other tasks as and when required.
Requirements:
* Previous experience as a dental receptionist or in a similar administrative role is preferred but not required.
* Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
* Strong organisational and multitasking abilities to manage a busy front desk.
* Proficiency in using dental practice management software for appointment scheduling and patient records.
* Knowledge of dental terminology, procedures, and insurance coverage.
* Exceptional attention to detail and accuracy when handling patient information and financial transactions.
* Ability to work effectively as part of a team and collaborate with dental professionals.
* Outstanding customer service skills and a compassionate approach to patient care.
* Flexibility to work during regular office hours, including some evenings and occasional weekends.
Job Type: Part-time/Flexible
* Hours typically from 16-32 any given week
Salary: From €12 per hour with no experience; candidates with experience encouraged to apply.
To apply, please submit your CV and a cover letter to let us know why you are the ideal candidate for this role.
We look forward to reviewing your application!
Please note that only candidates selected for an interview will be contacted.
Monread Dental is an equal opportunity employer.
Work Location: In person
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