Exciting opportunity for a Test Manager responsible for managing the Test Team on a day to day basis across a range of regulatory, operational, on/offboarding or technology projects.
About this Role:
This role will be responsible for managing the Test Team on a day to day basis across a range of regulatory, operational, on/offboarding or technology projects. They will have responsibility for overall test processes, templates, tools and quality. It will report directly to the Head of Project delivery and form part of the overall Change Department alongside the BA, PM and PMO Teams.
The test team is based in Shannon and the Change & leadership is based in Dublin so willingness to travel is required at times.
Key Responsibilities:
* Management & development of the Test Team: Defining objectives, performance reviews and day to day management of the team; Developing the team and mapping out progression paths; Cross training the team to ensure minimum levels of capability across topics; Management of defects/failures & root cause analysis.
* Ownership of test quality: Understanding the business processes to ensure that the test coverage is appropriate; Introduction of Test Automation Tools to reduce cost of testing and build in quality; Ownership of test methodology, documentation and tools; Oversight and trend analysis on defects/failures.
* Enterprise Change Planning & Delivery: Ensure that the team is fully utilised and that resource assignments are clear for the PM team; Have a holistic oversight of testing execution across the Change Programme and report on status using data & stats to demonstrate quality / issues; Perform risk management and mitigation activities to ensure quality and timeliness of delivery; Track test costs of projects; Escalate issues in a timely fashion; Risk analysis during test closure and readiness assessment of transition to BAU.
* Serve as a key member of the Change Assessment Team: Completing feasibility or complexity assessments as part of pre project work; Contributing to high level planning; Reviewing and contributing to business cases and solution design proposals.
Minimum Requirements:
* Minimum of 3 years' experience working as a Test Manager in Financial Services/Insurance.
* Experienced in managing and developing a team of testers.
* Experience in implementing test automation.
* Significant experience and knowledge of testing in a retail mortgage servicing business.
* Experience working with technical and business teams and C-suite.
* Experienced in MS Office suite.
* Thorough understanding and knowledge of quality assurance processes, standards, methodologies, and tools.
* Ability to take a 'Hands On' approach where required.
* Strong understanding of all aspects of SDLC.
* Experience leading and directing teams in a fast paced, pressurised environment across multiple locations.
Essential Qualifications:
* Professional Qualification in testing minimum ISEB level 2.
Desirable Qualifications and Experience:
* Experience in migration/onboarding projects.
* Planning and estimation.
* Clear data backed test reporting.
* IT Knowledge - General.
* Accuracy & Quality.
* Analytical Thinking.
* Communication & Interpersonal Skills.
* Problem solving.
* Conflict Management.
* Good stakeholder and customer management skills.
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