Perform Recruitment is currently representing an esteemed client, a well-established grocery store situated in Limerick, and we are actively in search of a dedicated individual for the role of Customer Service Manager.
Role: Customer Service Manager
Location: Limerick
Compensation: 33,000 - 36,000 annually
Employment Type: Full-Time
Working Hours: 42 hours per week
Key Advantages:
* Competitive Annual Salary: 33,000 - 36,000
* Full-Time Role
* Immediate Start
* Comprehensive Company Pension Plan
Primary Duties:
As the Customer Experience Supervisor, you will play a crucial role in ensuring a smooth and efficient checkout process for our valued customers.
Your responsibilities will include:
* Checkout Operations: Oversight of daily checkout activities, managing cash, point-of-sale systems, and customer interactions.
* Team Leadership: Supervising and managing checkout personnel, providing guidance, training, and ongoing support. Customer Service: Upholding consistently high standards of customer service.
* Cash Handling: Precise handling of cash transactions, processing payments, and accurately reconciling cash drawers. Inventory
* Management: Collaborating on inventory control and product pricing initiatives.
* Problem Resolution: Timely addressing of customer inquiries and adept resolution of issues or complaints in a professional manner.
* Compliance: Ensuring strict adherence to company policies and procedures.
Additional Qualifications:
* Preferred experience in retail or customer service roles.
* Demonstrated strong leadership and interpersonal skills.
* Exceptional communication abilities.
* Keen attention to detail and accuracy in cash handling.
* Ability to thrive in a dynamic, fast-paced environment.
If you are a dedicated and enthusiastic professional who excels in a customer-centric environment, we encourage you to submit your application. Join our client's grocery store as a Customer Experience Supervisor and become a valuable team member committed to delivering exceptional service in a spacious retail setting.
Job Types: Full-time, Permanent
Salary: 33,000.00 - 36,000.00 per year
Benefits:
Company pension
On-site parking
Work Location: On-site