Systems Development Manager, Network Provisioning and Automation
Job ID: 2901958 | Amazon Data Services Ireland Limited
Imagine solving complex infrastructure problems and building systems at Amazon scale. Imagine being part of a company that obsesses over customers.
The team is looking for a Software Development Manager to lead a global engineering team with the development of our fulfillment network infrastructure automation. This role will focus on building automation to bootstrap and control all network devices used at Amazon. The technology you build will underpin all hardware used by fulfillment workers every day to delight each Amazon customer with the packages and services they expect.
The NPA team builds and continuously improves the core network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP-enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.
In this role, you will own critical systems with global impact. Attracting and growing top engineering talent will be one of your strengths as you assume leadership of an existing team of rock star engineers. As an experienced software leader, you understand all aspects of software development, design, documentation, testing, and operations. Strong written and verbal communication skills make you successful in a fast-paced environment, and you excel at delivering results. As a deeply technical leader, you will be entrusted to innovate and think big, envisioning how networks of the future will be deployed at massive scale.
Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness, and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
Expertise in operations of highly available and scalable network systems with large customer base.
Experience managing staff and meetings across multiple sites and time zones.
Excellent communication abilities, both verbal and written, including long-form business writing on complex topics.
Ability to drive effective teamwork, collaboration and commitment.
Excellent analytical problem solving and troubleshooting skills.
Experience developing and improving operational documentation, procedures and workflows.
Ability to credibly coordinate between technical teams, peers and business stakeholders.
Ability to quickly learn and adopt new technologies.
Experience managing on-call support coverage, escalation and critical issue management.
Experience in contributing to the definition and implementation of automation opportunities within an operations environment.
Experience in root cause analysis and error correction, identifying changes to procedures and systems to implement long term fixes and avoid repeating issues.
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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