Job Title: Consultant, Custody Services
About the Role
We are seeking an experienced professional to join our dynamic team in Limerick, Ireland as a Consultant, Custody Services. The successful candidate will be responsible for maintaining and developing client relationships both internally and externally.
Main Responsibilities
* Ownership of Custody Relationship for assigned clients.
* Develop and maintain effective relationships with critical business partners, internal clients, and relevant third parties.
* Track service delivery results against project plans and Service Level Delivery.
* Monitor service delivery through client reviews, internal/external surveys, specific client feedback, consultant feedback.
* Provide appropriate escalation of service and delivery issues/opportunities to Relationship Managers, Client Service Managers, Internal Stakeholders.
* Assist team members at all opportunities with the goal of delivering proactive, unparalleled service to clients.
* Promote the highest standards of integrity, accountability, and client service across GFS EMEA and the global GFS business.
* Create and foster an inclusive environment where all team members interact with trust, respect, and a shared sense of purpose and collective impact.
Requirements
* Experience within Fund Services (preferably Custody).
* Comprehensive knowledge of the securities industry, its products, and instruments.
* Excellent interpersonal skills, including the ability to persuade and influence change/best practice.
* Ability to communicate with partners and clients at all levels.
* Ability to foster an inclusive environment within the team.
* Ability to learn and share client strategy, products, and industry initiatives.
* Proven ability to improve service delivery, increase efficiency, effectiveness, and overall productivity.
Working with Us
Northern Trust is a globally recognized financial institution that provides innovative financial services and guidance to individuals, families, and institutions. We are committed to working with and providing reasonable accommodations to individuals with disabilities.