RING Data Science and Engineering Team
Ring, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio.
The RING ecosystem integrates with various smart home devices, enhancing overall security and convenience. It also includes a community aspect, where users can share and access local security information through the Neighbors app.
About the Role
* Provide support for technical and operational tasks for Ring Data Science Engineering Team.
* Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.
* Work on operations and maintenance driven coding projects and AWS technologies.
* Software deployment support in staging and production environments.
* Automate processes to reduce operations and maintenance.
* System and Support status reporting.
* Ownership of one or more Digital products or components.
* Customer notification and workflow coordination and follow-up to maintain service level agreements.
About the Team
Ring Data Science and Engineering is organized into three sub-organizations: 1) Data Operations, 2) Data Warehouse, and 3) Data Science and Analytics.
Data Operations is responsible for large-scale data collection services (e.g., API services), near-real-time telemetry streaming (e.g., Kinesis/Kafka), and operational analytics platforms (e.g., Splunk).
Data Warehouse handles foundational data engineering pipelines (e.g., Airflow jobs using EMR), analytics platforms (e.g., Athena, Redshift, Tableau), and privacy compliance automation services (e.g., API services).
Data Science and Analytics is responsible for Ring's foundational AI/ML models, core business metrics, shared data models, product analytics dashboards, and analyst/scientist support.
Requirements
* 2+ years of software development, or 2+ years of technical support experience.
* Bachelor's degree in engineering or equivalent.
* Experience troubleshooting and debugging technical systems.
* Experience in Unix.
* Experience scripting in modern program languages.
* Good knowledge about Database concepts.
Estimated salary range: $120,000 - $180,000 per year.