Store Manager
Location: Galway
Reports to: Area Manager
We are a leading ladies, men's, and kids fashion brand in Ireland, known for our trend-focused collections and exceptional customer experience. As we continue to grow, we are looking for energetic and passionate Fashion Store Manager to join our team. If you thrive in a fast-paced retail environment, love fashion and have a talent for leading and inspiring a team, we want to hear from you.
This role offers a great work life balance with no late nights !
Role Overview:
As Store Manager, you will be responsible for the overall performance of the store, ensuring it operates efficiently and delivers excellent customer service. You will lead a team of 6-8 staff in this busy, fast-paced store, driving sales targets, managing inventory, and maintaining the store's visual and operational standards. This role is ideal for a motivated individual with strong leadership skills and a passion for retail.
Key Responsibilities:
Leadership & Team Management:
* Lead, motivate, and inspire the store team to achieve and exceed sales and service goals.
* Conduct regular team meetings to communicate goals, provide feedback, and discuss store performance.
* Recruit, train, and develop team members to their fullest potential.
* Create a positive and inclusive work environment that promotes teamwork and collaboration.
Sales & Customer Service:
* Drive sales by creating a culture of exceptional customer service.
* Analyze sales data to identify trends and opportunities for improvement.
* Handle escalated customer concerns effectively and professionally.
* Promote upselling and cross-selling strategies to maximise sales.
Operational Excellence:
* Manage daily store operations, including opening, closing, and cash handling procedures.
* Ensure compliance with company policies and procedures.
* Maintain stock levels by coordinating with the purchasing team and ensuring timely deliveries.
* Oversee inventory management, minimising shrinkage and optimising stock levels.
Visual Merchandising:
* Ensure the store is visually appealing and meets company merchandising standards.
* Plan and execute promotional and seasonal displays in line with brand guidelines.
* Monitor and adjust layouts to enhance customer experience and drive sales.
Reporting & Analysis:
* Prepare and submit regular performance reports to the Area Manager.
* Monitor KPIs such as sales, footfall, conversion rates, and average transaction values.
* Implement strategies based on performance insights to improve store efficiency.
Skills & Qualifications:
Essential:
* Minimum of 3 years of experience in a senior retail management role, preferably in Fashion or Footwear .
* Proven track record of achieving sales targets and improving store performance.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Strong organisational and time management skills.
Desirable:
* Experience with inventory management systems.
* Familiarity with visual merchandising principles.
What We Offer:
* Competitive salary and performance-based bonus scheme.
* Staff discounts
* Comprehensive training and development opportunities.
* A supportive and collaborative work environment.
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