The Staff IT Operations Reporting Specialist ensures the delivery of high-quality services to end users, with a focus on developing, managing, and optimizing reporting processes to support operational excellence in a highly regulated GxP environment. This role requires a deep understanding of data analytics, reporting tools, and the ability to translate sophisticated data into actionable insights. You will work closely with key partners, including sponsors, to understand their reporting requirements and develop tailored solutions aligning to Regeneron's methodologies and ways of working.
A typical day might include, but is not limited to, the following:
* Collaborating with multi-functional teams, senior partners, and sponsors to capture reporting needs and translate them into actionable digital solutions from the ground up
* Leading the design, development, and implementation of innovative performance dashboards using Power BI, Tableau, and Splunk
* Continuously identifying and implementing improvements to reporting processes and methodologies
* Analysing operational data to identify trends, patterns, and areas for improvement
* Providing training and support to team members on reporting tools and standard processes
* Ensuring compliance with regulatory requirements and company policies in all reporting activities
* Acting as an ambassador for IT, working across the business to provide effective communication on IT matters and build partnerships with teams to ensure effective dialogue between departments
This role may be for you if you have:
* Experience in performance management, insights, or reporting roles across major infrastructure-based programs
* The ability to craft and build digital reporting solutions from scratch
* Expertise in Power BI, Tableau, and Splunk at an advanced level
* A solid grasp of SQL scripting and some experience of Python scripts
* Strong GxP experience and demonstrable experience of leading in highly regulated environments
* The ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
In order to be considered for this position, you must hold a BS/BA in Information Technology or related field and 6+ years of experience with a minimum of 2 years of experience in an FDA or similarly regulated environment. May consider experience in lieu of education; level discussed upon completion of an interview process.
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