Technical Program Manager (Vice President)Job Level: Vice PresidentJob Function: Change ManagementLocation: Tralee, IEEmployment Type: Full TimeRequisition ID: 4281SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance.Role DescriptionSMBC Americas Division (AD) Information Technology is seeking a Project Manager who also has a strong background in IT Program and Project Governance. The Project Manager is responsible for overseeing and managing technology projects throughout their lifecycle, defining project objectives, scope, and deliverables, identifying risks, issues, dependencies, and developing project plans. The Project Manager will lead cross-functional project teams, manage resources and budgets, ensuring projects are delivered on time and within budget. This role focuses on IT Program and Project (IPPM) Governance, ensuring project alignment to IPPM Policies and Standards, producing relevant metrics, reports, and presentations for stakeholders, including the AD IT Controls and Audit teams.ResponsibilitiesProject Delivery & Management• Leads planning, execution, and/or implementation of projects through all phases, tasks, and timelines.• Completes projects or assigned tasks in accordance with defined project management methodology.• Manages Project Budget & Resource allocation and utilization.• Manages clients/stakeholders; determines needs, facilitates communication, and implements changes.• Monitors project progress and provides regular status updates to management.• Manages vendors, negotiates/defines initial contracts, resolves issues, and tracks deliverables.• Participates in requirements gathering/elicitation, design, and/or testing phases.• Resolves conflicts within and between projects or functional areas; implements changes.• Submits Change Requests and System Maintenance Logs as part of the change management process.• Ensures project closure activities are completed, including all tasks and documentation.IT Program and Project Governance (IPPM)• Familiarizes with IPPM Policies, Standards, and Procedures and understands governance and reporting requirements.• Develops presentations that provide management updates and escalations.• Supports in collating and reviewing AD IPPM metrics from different group companies.• Supports/Facilitates Monthly PMO Meetings.• Assists with PMO & IT Governance initiatives.• Mentors Junior Project Managers.• Conducts Process Quality Reviews.Qualifications and Skills• Formal project management expertise and knowledge of project management methodology/SDLC/PLC processes in IT financial services environments.• Proficient working with Jira/Confluence.• Broad working knowledge of Agile frameworks is preferred: Scrum, Kanban, Lean, XP, and other advanced Agile frameworks (SAFe, DAD, etc.)• Experience in managing complex IT processes and projects across multiple business and technical areas.• Demonstrated working knowledge of end-to-end IT processes.• Ability to influence people outside the immediate span of control, negotiate and resolve conflicts.• Strong facilitator who can lead group sessions and collaborate with business and technical resources at all levels.• Excellent verbal and written communication skills.• Able to work autonomously and be a self-starter.• Experience working with technology vendors to implement solutions.• 5 to 7 years of specialized experience in Financial Services.• Required BA/BS in Finance, Mathematics, Computer Science, or Management Information System concentration is preferred.• Licenses/Certifications - PMI certification or the equivalent is advantageous; certification as a Scrum Master (CSM) is desired.• Language Skills: Business fluency in English.• Software Systems/Programming Languages: MS Office, Strong PowerPoint and Excel skills, MS Visio, MS Project, Enterprise Resource Management tools, CMMI/ITIL/COBIT is preferred; Agile Methodology/Framework.SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location.SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.
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