Description
Location: Europe
Compensation: Incentive-based
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us.
About the Role:
Join Agilent’s Sales Organization as a Field Application Scientist (m/f/d), where you will play a crucial role in enhancing the customer experience through scientific and application-focused engagement. You will work directly in customer laboratories, providing both pre-sale and post-sale support.
Pre-Sale Support:
1. Qualify scientific applications and provide technical insights to sales representatives for proposals and project documentation.
2. Conduct technical presentations and product demonstrations, showcasing Agilent’s innovative products and services.
Post-Sale Support:
3. Manage product installations and deliver onboarding and ongoing training in customer labs.
4. Consult with customers on successfully using Agilent products to achieve their research goals.
5. Collaborate with vendors, the sales team, and internal partners to deliver optimal system solutions tailored to customer needs.
6. Ensure product applications function according to specifications and assist in the support strategy for clients.
7. Provide follow-up support by sharing technical information with Agilent’s sales, customer service, and support teams, as well as conveying customer feedback to management, R&D, Marketing, and Sales.
8. Represent Agilent at regional vendor shows, contribute to webinars/seminars, and engage in scientific blogging and poster presentations.
Qualifications
9. Master’s or PhD in Cell Biology, Biochemistry, or a related biological science, or equivalent experience.
10. Post-graduate certification and/or licensure may be required.
11. A minimum of 4+ years of relevant experience.
Preferred Experience:
12. Hands-on expertise with Seahorse XF technology and/or RTCA impedance.
13. Proficiency in cell culture.
14. Previous experience in providing technical support to customers.
15. Strong interpersonal and customer service skills.
Additional Information:
16. Willingness to travel approximately 75% of the time.
If you are passionate about advancing scientific solutions and have a track record of building strong customer relationships, we invite you to apply and be part of our innovative team at Agilent!
Agilent offers core global benefits to all staff - but in addition to these, the business offers Agilent Result Bonus, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities.
We are dedicated to fostering a healthy work environment that inspires collaboration and innovation in a global scientific community. A space that fulfills an individual's purpose in a significant way. Take a glimpse into life at Agilent. Hear about our creative culture, our work, and what we love about our company:
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:
75% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Sales