Position: Motor Claims Handler
Location: Dublin 18
Salary: Up to €65,000, depending on experience
Reporting to: Claims Team Leader / Claims Manager
Certification: CIP Qualified
Job Overview
The Motor Claims Handler will manage and process motor insurance claims to ensure a fair and efficient service for policyholders, controlling claims costs and maintaining quality standards. The role involves comprehensive claims investigation, assessment, and settlement, as well as overseeing quality control within the motor claims handling team. The Motor Claims Handler will work closely with customers, repair shops, and third parties to manage claims accurately and ensure that team standards align with company policies and industry regulations.
Key Responsibilities
1. Claims Assessment & Processing
2. Customer Service & Communication
3. Collaboration with Third Parties
4. Quality Analysis & Team Support
5. Resolution & Settlement of Claims
6. Documentation & Reporting
Qualifications and Experience
1. Degree or diploma in insurance, business, law, or related field is preferred.
2. Must be CIP Qualified (Certified Insurance Practitioner).
3. Minimum of 1-3 years in a claims handling role, ideally within motor insurance, with experience in quality management a plus.
4. Familiarity with claims management software (e.g., Guidewire, Claims Centre) and Microsoft Office Suite.
Additional Requirements
1. Knowledge of Irish Insurance Legislation: Familiarity with the Consumer Protection Code and other regulatory frameworks.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Insurance Agencies and Brokerages
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