Assistant Client Relationship Manager Location: Belfast Salary: £26k £28k per annum The Role: As an Assistant Client Relationship Manager, you will play a key role in the proactive management of a property portfolio.
Youll be responsible for delivering exceptional client service, overseeing day-to-day operations, and ensuring financial and administrative excellence.
This role offers an exciting opportunity for professional growth through a comprehensive 12-month training program.
Key Responsibilities: Portfolio Management: Oversee the day-to-day management of a property portfolio, ensuring client needs are met and exceeded.
Customer Service: Provide clear, concise, and accurate communication to clients, maintaining a customer-focused approach.
Client Engagement: Proactively meet with new proprietors to introduce yourself as their key point of contact.
Clarify the services provided and set clear expectations.
Budget & Financial Management: Formulate and manage budgets for each development.
Ensure timely billing, cash flow, and financial accuracy.
Communication & Correspondence: Manage telephone calls, emails, and written communication promptly and professionally.
Attend AGMs and development meetings as required.
Compliance & Record Management: Ensure compliance with HSE regulations and legal governance.
Maintain accurate records of inspections, meetings, and property updates.
Contractor & Third-Party Liaison: Raise job orders, negotiate rates, and monitor contractor performance.
Ensure contractors adhere to business standards and specifications.
Site Inspections: Conduct regular site inspections and upload detailed reports.
Maintain accurate and up-to-date records.
The Ideal Candidate: A proactive and customer-centric professional with strong communication skills.
Organised and detail-oriented with financial acumen.
Ability to manage multiple priorities effectively.
Strong IT skills with experience in managing business systems.
Excellent problem-solving abilities and a team player.
Whats on Offer: Comprehensive 12-month training program to support your growth and development.
Opportunity to work in a dynamic and collaborative environment.
Involvement in meaningful client relationships and impactful property management.
Skills: assistant client relationship Customer Service Property