Job ID: 2859303 Amazon FC Slovakia s. r. o
Effective IT systems are crucial for Amazon's seamless operations.
About the Role
We're looking for an IT Support Engineer to work behind the scenes, troubleshooting issues and improving our systems.
Your focus will be on ensuring our IT infrastructure meets the demands of our global business.
You'll have the opportunity to work with the latest technology and learn from leaders who are shaping the future of warehouse environments.
Key Responsibilities
* Support end-user equipment and our building's IT infrastructure.
* Assist with key network projects, such as setting up new Amazon buildings.
* Suggest new processes to improve how Amazon uses IT in operational sites.
* Train and mentor IT technicians.
A Day in the Life
You'll be based on site and travel to other operational sites in your country and potentially internationally several times a month.
As an IT Support Engineer, you'll work with remote and on-site colleagues to support them with any issues.
You'll use your expertise to ensure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure.
In some cases, you may also help design the infrastructure for new buildings and ensure everything is working for the site launch.
About the Team
The Ops Tech IT (OTS) team provides constant tech support to Amazon's global operations.
Maintaining, upgrading, and protecting the IT infrastructure and end-user devices of one of the world's largest businesses requires diverse skills.
Our team operates around the clock, making sure we can offer support or carry out important maintenance with minimal business interruption.
BASIC QUALIFICATIONS
* A degree in computer science or another technical subject.
* Relevant experience as an administrator of heterogeneous networks, with Microsoft Windows and Linux-based clients and servers.
* Relevant experience with networking infrastructure, system integration, and working with third-party vendors.
* A valid driving license.
* Upper intermediate proficiency in verbal and written English and local language.