This is an exciting and challenging role, within a continuously growing organisation on the cusp of rapid expansion. Our client offers fantastic possibilities for personal growth and career development.
The role in a nutshell:
You will be responsible for the smooth running of our client’s Centre including sales, client services, suppliers, billing, administration, marketing, and community engagement.
Main duties include:
* Responsible for ensuring all relevant documentation is received from their client, filed and kept up to date. This includes direct debit mandates, insurance details, company VAT and registration details, emergency contact details etc
* Managing all office sales, renewals, meeting room sales, virtual office sales and general marketing of centre.
* Ensuring that annual reviews on all client contracts are monitored and amended accordingly. Including increasing of license fee, service charges, car parking, IT fees etc. where contract permits.
* Delivering Excellence in Customer Service Standards to all their Clients and Guests.
* Acting as point of contact for all internal client requests and ensuring their requirements are met in line with company policies and procedures.
* Coordinate mail shots to tenants and update tenants as and when required, ensuring timely follow up.
* Reception duties including telephone answering, post and e-mail.
* Responsible for liaising with all suppliers and ensure quality of service is maintained dealing with issues as they arise.
The ideal candidate will have the following:
* 3 years’ experience working within a busy Property/Facilities Management/Hospitality environment.
* Excellent MS office skills including time management and prioritization skills.
* Excellent Customer Services experience including Marketing & General Administration.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship’s already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered
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