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Pioneer Homecare is an Irish Family Owned and Family run Homecare company. We believe in going the extra mile to make our clients feel safe, independent and comfortable in their own home. It is important for us to find genuinely caring, empathetic and dependable candidates who thoroughly enjoy helping others and making a small difference to people's lives.
We are looking for an experienced and hardworking Client Co-Ordinator to become a part of our rapidly expanding team. If you wish to work for a company that truly appreciates and looks out for their employees then we would love to hear from you!
Must have at least 1 years' experience working as a Scheduler/ Co-Ordinator working in the Homecare/HealthCare Sector. This role is office based from our Santry Office.
Responsibilities of the role include:
* Completing schedules and hours allocation for Care Team on a weekly basis using our Time management system.
* Management of scheduling to ensure effective utilisation of staff.
* Work with the Care Management Team to ensure appropriate carer is allocated to clients.
* Establish good working relationships with Care Team, Colleagues and Care Managers.
* Answer any queries from families or clients regarding their care in a courteous and timely manner.
* Perform other duties as assigned.
Minimum Qualifications and Experience:
* Must have at least 1 years' experience working as a Scheduler/ Co-Ordinator in Homecare.
* Must have the ability to work under pressure and manage your own workload
* Must have excellent IT skills
* Excellent organisational and planning skills
* Excellent communication skills are essential.
* Excellent team player
* Experience with One Touch desirable but not essential
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