Job ID: 2949484 | Amazon Development Centre Ireland Limited
Do you want to ensure a delightful shopping experience for millions of Amazon.com customers every day?
The Intelligent Hosting (ICON) team is expanding in Dublin and looking for a System Development Manager that is passionate about being a DevOps leader for Amazon's ecommerce platform technologies that host Amazon's Global websites.
The ICON team hosts Amazon websites and backend platform services that power the customer experience.
We abstract and centralize infrastructure management from service teams, bring agility to business processes, and operate 100s of Tier-1 services on behalf of our internal customers.
ICON is an early adopter of Amazon's product offerings and automates the management and operational activities on behalf of developers to strengthen services' posture towards security, availability, and efficiency so that service developers can innovate on behalf of Amazon's end customers.
The ICON team is located within the Intelligent Control (ICC) organization, which owns connecting our worldwide websites and other consumer experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security, and privacy of the web services that power the experience we deliver to our customers worldwide.
The RoleICON is looking for a System Development Manager to lead a third team of System Development Engineers in Dublin.
Our global team has sites in Seattle, New York, Dublin, Bangalore, Hyderabad, and Sydney.
In this role, you are a key leader that influences the building, automating, and operating of Amazon's current and next-generation Intelligent Cloud Hosting technologies used to manage our highly distributed hosting infrastructure.
Key job responsibilitiesLead and manage a team that drives organizational standards for operational excellence and resiliency.Establish relationships with internal and external partners and peer stakeholders to understand and meet their needs while operating existing systems at a high level of Operational Excellence.Lead the team through large scale incident management/escalations to resolve outages and communicate with a global audience and senior leadership.Develop and maintain a culture of innovation and operational excellence in the teams.Manage the design and development of next-generation platform orchestration and automation.Hiring, developing, and retaining a world-class engineering team that meets Amazon's high bar. A successful candidate will be an experienced leader with an established background in developing and operating platforms and services, developing and hiring top talent, technical ability, great communication skills, and a motivation to achieve results in a dynamic fast-paced environment.
BASIC QUALIFICATIONSA Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, OR five or more years of work experience in System Development.5+ years of relevant engineering experience.3+ years of people management experience leading System Development or Tech Support teams.Excellent communication skills, both verbal and written, including long-form business writing on complex topics.
Ability to communicate effectively with both technical and non-technical individuals in a diverse, international team setting.Knowledge of software engineering best practices for the full software development life cycle (e.g.
coding standards, code reviews, source control management, build processes, testing, and operations). PREFERRED QUALIFICATIONSExperience in operational excellence, security compliance, and distributed systems' resiliency.Experience developing in Python or other similar modern programming language (e.g.
C++, Java, C#, or Ruby).Expertise in Linux based operating systems.Solid understanding of networking fundamentals, including experience with load balancers, switches, and routers.Expertise in operations of highly available and scalable internet systems with large customer base.Excellent analytical problem solving and troubleshooting skills.Experience developing and improving operational documentation, procedures, and workflows.Ability to credibly coordinate between technical teams, peers, and business stakeholders. Amazon is an equal opportunities employer.
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