We are seeking an Operations Executive to join our team at TECI, a dynamic and innovative company that delivers exceptional experiences for student groups traveling to Ireland.
Key Responsibilities
* Coordinate end-to-end management of international student travel.
* Operate services for student groups, including transport, accommodation, language studies, and excursions.
* Work closely with Educational Tour Operators (ETOs) to manage costs and achieve targets.
* Handle pre-arrival, arrival, and departure documentation with precision and professionalism.
* Upsell package tours and manage individual client services, from airport transfers to excursions.
About You
* A detail-oriented professional with previous administration experience.
* An excellent negotiator and influencer with a knack for customer service.
* Proficient in managing multiple ETOs and developing new products.
* Flexible and available for out-of-office emergency cover on a rotational basis.
* Fluent in English with outstanding written and verbal communication skills.
Why Choose Us?
* Be part of a supportive team that values innovation and efficiency.
* Engage in a role that offers variety and the opportunity to make a real impact.
* Enjoy a position that goes beyond 9 to 5, offering flexibility and challenge.
Requirements
* Experience with inbound international groups, ROI guidelines, and English school operations.
* Familiarity with tour operator functions and systems management.
Salary and Benefits
€33,000 - €35,000 per annum, depending on experience, plus additional benefits including up to 20 days annual leave, bank holidays, birthday day off, long service award, and career development opportunities.
Location and Contract
Dublin, Ireland. Permanent, full-time contract.