Company DescriptionMars Capital Finance Ireland DAC (“Mars Capital”) is part of Arrow Global Group Limited, which is one of Europe’s leading integrated asset managers with €70bn Assets Under Management (“AUM”) and 2,000 employees across five jurisdictions.Mars Capital was established in 2015 and is a Regulated Credit Servicing Firm, authorised by the by the Central Bank of Ireland and located in Dublin 2. Mars Capital has the capacity and regulatory authority to service loans secured against properties and has €8bn AUM, experiencing significant growth in recent years. We provide services that span the full lifecycle of a loan post origination, from drawdown through to loan administration, asset management, enforcement as well as syndication, securitisation, and standby servicing.We value our relationship with our clients and believe that our deployment of dedicated, Dublin-based project and asset management teams give us a competitive advantage over other competitors who operate a shared services model across their portfolios. Placing the customer first in a simple and efficient manner in line with our regulatory obligation is our number one priority.Our local strategic ambition is to provide value accretive services to institutional clients, while building better financial futures for our customers, clients, communities and colleagues.Our Culture and Way of WorkingWe’re entrepreneurial, fast-paced and decisive, working together safely and supportively. We trust our colleagues to make the right decisions and are brave enough to acknowledge mistakes and to learn from them. Celebrating success, we reward those who help us to achieve exceptional long-term results. We’re inclusive and encourage our colleagues to be themselves. Our culture supports the difference that makes each of us unique. We’re open and eager to embrace new ways of working and have a diverse community, enriched by our local identities that works collaboratively to build a unified and dynamic organisation.We believe that a supported flexible working approach helps us to retain valued colleagues, enhance wellbeing, increase motivation and encourage a healthy work/life balance. If you’re interviewed, ask about the flexibility involved in this role.Our ValuesOur stakeholders expect us to act in an ethical and responsible way and this is at the heart of how we conduct our business. Our values support this philosophy, and we seek out and reward behaviours that will make us more sustainable, responsible and successful. Our values are- we succeed together; we do the right thing; we’re trusted and valued; and we’re brave and creative. You’ll hear more about these throughout the interview process.Our STAR Awards provide a fantastic platform to send a special thank you to a colleague who may have gone above and beyond to help you and the business succeed, or someone who has been brave and creative with their own approach to how they work. Values orientated, our Recognition Scheme plays a pivotal role in aligning and celebrating our culture, and simply wouldn’t exist without colleague participation and input.Our Environmental, Social and Governance (“ESG”) CommitmentWe’re committed to investing responsibly and supporting our local communities and charitable organisations. Every colleague is encouraged to take a paid day each calendar year to volunteer for our nominated charities. Internally we are very proud of our four colleague-led engagement groups, who run events/initiatives, that promote our culture and values which is a key part of the life blood of this business.Job DescriptionOverall PurposeAs a Business Analyst you will be part of the Tasman Change Team and will be responsible for requirements definition and change request management.What will you be doing?Collating, understanding and documenting business requirements for change requests, or reviewing same from third partiesCreating clear and concise user stories with acceptance criteria to guide the development teamAnalysing and document both current (As Is) and proposed (To Be) business processes from an operational and system perspective.Process mapping and re-engineering to create efficienciesPresenting business benefits and articulating requirements at all levels including Senior Management.Maintaining effective communication with stakeholders and clients to manage expectations and ensure alignment.Liaising between the development team and the businessGathering requirements and creating spike/ change requests from incidents and errorsEnsuring that deliverables and documentation meets Mars Capital Change Delivery Model standardsParticipating in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectivesPro-active / hands on approach to investigating issues and proposing solution designs in collaboration with other tech team membersAssisting in the development of test plans and performing user acceptance testing where required to ensure solutions meet business needs.Overall PurposeAs a Business Analyst you will be part of the Tasman Change Team and will be responsible for requirements definition and change request management.What will you be doing?Collating, understanding and documenting business requirements for change requests, or reviewing same from third partiesCreating clear and concise user stories with acceptance criteria to guide the development teamAnalysing and document both current (As Is) and proposed (To Be) business processes from an operational and system perspective.Process mapping and re-engineering to create efficienciesPresenting business benefits and articulating requirements at all levels including Senior Management.Maintaining effective communication with stakeholders and clients to manage expectations and ensure alignment.Liaising between the development team and the businessGathering requirements and creating spike/ change requests from incidents and errorsEnsuring that deliverables and documentation meets Mars Capital Change Delivery Model standardsParticipating in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectivesPro-active / hands on approach to investigating issues and proposing solution designs in collaboration with other tech team membersAssisting in the development of test plans and performing user acceptance testing where required to ensure solutions meet business needs.QualificationsExpertise5+ years' experience in Business Analysis/Requirements Gathering and Business Change roles, ideally in Financial ServicesExperience in Financial Services and specially Mortgages, Loans or Payment sectorsStrong analytical and problem-solving skills.Excellent communication and interpersonal skills, with the ability to engage effectively with third-party clients.Proficiency in Agile methodologies and tools (e.g., DevOps, Confluence).Exceptional documentation skills, with attention to detail.Ability to work collaboratively in a fast-paced, dynamic environment.Experience and knowledge of creating in-depth User Acceptance CriteriaStrong understanding of financial controls and riskDemonstrable experience working on operational and technology process analysis and designProficient in the use of Visio or equivalent process mapping solutionsProcess identification and mappingKnowledge of waterfall and agile development methodsProven stakeholder management experience, able to facilitate workshops and meetings with stakeholders at multiple levels in an organisation ComplexityThe systems against which the candidate will be expected to develop are complex in their level of interconnectivity and design. Architectural and logical decisions often need thorough refinement before any implementation.InfluenceThe candidate must have excellent inter-personal skills as they will be required to attend meetings with users at different levels across the business, to discuss new work and participate in reviews of code releases where database development requirements were in-scope.The candidate will join an Agile delivery team, part of a wider Programme team with a vast knowledge and skill in varying disciplines.The candidate will be expected to liaise with and assist the test team in environment configuration and solution design to ensure testing can be completed effectively.ResourceThe candidate is expected to ensure that their work is of a high quality and collaborate in peer review of their own deliverables and that of other team members. Senior members are expected to guide more junior team members and structure their development in line with Mars development practises. OtherAbility to prioritise tasksGood communication skillsAdaptability and flexibility to accommodate ever changing business needsAbility and willingness to ask in depth questions and accurately record responsesA willingness to work as part of a constantly developing teamExpertise5+ years' experience in Business Analysis/Requirements Gathering and Business Change roles, ideally in Financial ServicesExperience in Financial Services and specially Mortgages, Loans or Payment sectorsStrong analytical and problem-solving skills.Excellent communication and interpersonal skills, with the ability to engage effectively with third-party clients.Proficiency in Agile methodologies and tools (e.g., DevOps, Confluence).Exceptional documentation skills, with attention to detail.Ability to work collaboratively in a fast-paced, dynamic environment.Experience and knowledge of creating in-depth User Acceptance CriteriaStrong understanding of financial controls and riskDemonstrable experience working on operational and technology process analysis and designProficient in the use of Visio or equivalent process mapping solutionsProcess identification and mappingKnowledge of waterfall and agile development methodsProven stakeholder management experience, able to facilitate workshops and meetings with stakeholders at multiple levels in an organisation ComplexityThe systems against which the candidate will be expected to develop are complex in their level of interconnectivity and design. Architectural and logical decisions often need thorough refinement before any implementation.InfluenceThe candidate must have excellent inter-personal skills as they will be required to attend meetings with users at different levels across the business, to discuss new work and participate in reviews of code releases where database development requirements were in-scope.The candidate will join an Agile delivery team, part of a wider Programme team with a vast knowledge and skill in varying disciplines.The candidate will be expected to liaise with and assist the test team in environment configuration and solution design to ensure testing can be completed effectively.ResourceThe candidate is expected to ensure that their work is of a high quality and collaborate in peer review of their own deliverables and that of other team members. Senior members are expected to guide more junior team members and structure their development in line with Mars development practises. OtherAbility to prioritise tasksGood communication skillsAdaptability and flexibility to accommodate ever changing business needsAbility and willingness to ask in depth questions and accurately record responsesA willingness to work as part of a constantly developing team Additional InformationD&I statement