DBA - SQL DBA
Join our team as a Database Administrator (DBA) in Deloitte's Cloud Engineering practice. As a member of our team, you will have the opportunity to work with cutting-edge technology and collaborate with talented professionals in a fast-paced environment.
About this role:
* Troubleshoot and resolve customer incidents remotely via chat, email, or phone
* Investigate and resolve events raised by our advanced monitoring system
* Perform daily checks and monitor our clients' infrastructure
* Work on service requests and small projects
Requirements:
* Bachelor's degree in Computer Science or related field, or equivalent work experience
* At least 3 years of Microsoft SQL Server experience, focusing on Database Administration
* Troubleshoot high-priority issues in real-time under pressure
* Excellent communication skills, both written and verbal
Desired Skills and Experience:
* Strong customer focus and ability to work with diverse teams, technologies, and systems
* Knowledge of IT first-level support, preferably Database Services, cloud solutions, and related technologies
* Problem-solving skills and ability to troubleshoot in complex environments
* Prioritization, organization, time management, and flexibility
* Experience with Performance Tuning and system Optimization
* Familiarity with SSRS, SSIS, and SSAS
* Knowledge of Unix, Linux, or Windows, and network protocols (TCP/IP, DNS)
* ITIL-based environments or knowledge of ITIL/ISO 20000
* Collaboration with project managers, business analysts, architects, developers, and change management professionals
* Capturing and communicating technical information effectively