A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers.
Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM Intelligent Automation, powered by AI, addresses challenges by helping people become more productive, businesses become more scalable, and systems become more resilient.
We combine human skills with automation and AI to enhance team productivity and improve decision-making.
We help companies digitize and intelligently automate and connect their business processes and systems end-to-end to improve business outcomes at scale.
We assure that all of the applications and systems businesses rely on are always on and perform cost-effectively to deliver the best possible user experience.
IBM's product and technology landscape includes Research, Software, and Infrastructure.
Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
As a Client Adoption Specialist, you’re responsible for engaging with IBM clients
in pursuit of accelerating their deployment of strategic offerings within their
production environment, delivering deep technical expertise that leads to
successful implementations.
What will YOU do?
1. You will be assigned to work with strategic offerings that include IBM
Concert, Watson Code Assistant for Z, and Watson Assistant for Z.
2. You will work directly with the end client, planning for and executing
implementation plans.
3. Collaborate with the assigned IBM account teams as they are responsible
for ensuring the right client sponsors and champions are actively involved
and upon successful implementation validating key performance
measurements have been met.
4. Interact with IBM development labs to provide product feedback and
engage as needed for product support.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
* You will have 4+ years of experience in managing two or more of the following areas:
- Operating System administration (Linux, Windows, z/OS)
- TCP/IP network and LDAP administration
- APM solutions on the IBM Z platform,
- IBM CICS and/or IMS administration,
- Enterprise COBOL development (including reading, writing, modifying, and troubleshooting)
- Java development (encompassing reading, writing, modifying, and troubleshooting).
* You will also have a minimum of 2 years of experience in at least two
of the following areas:
- Open Telemetry (OTeL)
- Ansible Automation Platform, Programming
languages commonly used in automation such as REX, JCL, and YAML
- Working with Large Language Models and Retrieval-Augmented Generation
(RAG) models
- Working with Conversational AI, and working with VS Code.
* Possess robust communication skills, demonstrating the ability to articulate messages clearly and engage audiences effectively.
* Exhibit intellectual curiosity and a continuous learning mindset, actively seeking out subject matter experts and building relationships to uncover solutions.
* Your influence is evident in your ability to drive change at all levels, proactively spotting opportunities, breaking down barriers, and challenging assumptions.
* You are highly organized, ensuring timely execution for maximum impact with a proven track record of winning, competing, and driving change agent.
Preferred technical and professional experience
Experience in interoperating COBOL and Java within a zOS subsystem is considered a valuable bonus.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
OTHER RELEVANT JOB DETAILS
Job Title: Client Adoption Specialist - Ireland
Job ID: 9878
City / Township / Village: Dublin
State / Province: Dublin
Country: Ireland
Work arrangement: Hybrid
Area of work: Software Engineering
Employment type: Regular
Position type: Professional
Company: (1679) Software Labs Campus Unlimited Company
Shift: General (daytime)
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