Job Description Teamworx have a fantastic opportunity for a Duty Manager to join our clients Hotel in Waterford The role: - This is a fulltime position.
Suitable candidates will have a minimum of two years' supervisory experience within the hotel or hospitality industry, Possess excellent guest care and service skills, Have a mature, positive, and pleasant manner and will o versee the running of Key Functions of the hotel.
What's in it for me?
· Generous salary · Pension contribution -4% employee 4 % employer ( After 6 months) · Sick Pay · Health Insurance Contribution €500 p.a.
* Clothing allowance €150 p.a.
* Complimentary On Site Gym
* Meals on Duty
* Complimentary family stay in sister hotels ( 2 nights B&B)
* Free Carpark Key Duties and Responsibilities To oversee the daily operations of the hotel and assist in departments when necessary.
To consistently maintain the correct service and product standards within the hotel.
Manage and support team members, ensuring they adhere to policies and provide excellent service.
To assist in training, ensuring that training is documented accordingly, and to assist in the development of staff.
To have adequate knowledge of operating the hotels AV equipment, air conditioning and lighting in all departments.
Anticipate guest needs and proactively manage their expectations.
To ensure an environment exists which promotes employee morale and encourages the team to have pride and commitment in their area of work.
Ensure prompt resolution of guest issues.
Have full knowledge of the hotel and all departments.
Monitor billing, payments, and ensure accurate transactions.
Oversee the execution of any events, conferences, or group bookings that are happening in the hotel.
Ensure the hotel complies with all health, safety, and quality standards.
Handle emergencies or unexpected issues, such as maintenance problems or guest concerns, and resolve them efficiently.
Carry out night management shifts on occasion.
For more details on this exciting role please contact Maurice on or send your CV today.
#retailcareer Requirements Communication, leadership, hospitality, hotel operations