The Keadeen Hotel, one of Ireland's premier 4-star hotels, is seeking a professional and friendly Full-Time Receptionist to join our vibrant front desk team. If you have a passion for hospitality and enjoy creating excellent guest experiences, we would love to hear from you!
Key Responsibilities:
* Welcome and assist guests with check-in/check-out procedures
* Handle reservations, telephone inquiries, and guest requests efficiently
* Provide information about hotel services and local attractions
* Maintain a clean and organized front desk area
* Ensure guest satisfaction by handling any concerns promptly and professionally
* Collaborate with all departments to ensure seamless service delivery
* Process payments and manage billing transactions
What We're Looking For:
* Previous experience in a receptionist or customer service role (hotel experience preferred)
* Strong communication and interpersonal skills
* Professional appearance and a positive attitude
* Ability to multi-task and work in a fast-paced environment
* Proficiency in Microsoft Office and hotel management software is a plus
* Flexible availability, including weekends and holidays
* A passion for delivering exceptional guest experiences
Why Join Us?
* Competitive salary and benefits
* Opportunities for career growth within The Keadeen Hotel and the wider hospitality group
* Friendly and supportive team environment
* On-the-job training provided to further enhance your skills
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