Omniplex General Assistants are the first point of contact with our customers. Responsible for ensuring effective visitor services, whilst supporting Supervisors and Management to ensure the business objectives are achieved.
Responsibilities
1. Ability to work within a team to achieve a goal.
2. Ensure excellent customer service standards are always adhered to.
3. Participate and drive promotions within the cinema.
4. Implement company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.
5. Perform daily cleaning and compliance checks.
6. Ensuring optimum stock levels are maintained.
7. Maintain a good knowledge of Products and Services.
8. Adherence to cash management procedures.
9. Complying with licensing and health and safety regulations.
10. Complete all other reasonable functions and duties as assigned by Management.
11. Adherence to company code of appearance & uniform standards.
12. Ability to work on your own initiative.
13. Participate and engage in training.
The Person
A passion for movies with a desire to grow skills and experience utilising a can-do approach.
Drive for Results
1. Attention to detail matters, wants to achieve high standards at all times.
2. Always looking for ways to improve communication.
3. Thrives in an inviting working environment that encourages engagement.
4. Share knowledge and build strong working relationships to allow others to succeed.
5. Communicating issues to management to help remove obstacles.
6. Ability to communicate in a clear and confident manner.
Qualifications & Requirements
1. Previous experience in the Retail or Hospitality area beneficial.
2. This is a part-time in-person role.
3. Proficient IT skills are also important.
Job Type: Part-time
Benefits:
1. Employee assistance program.
2. Employee discount.
3. Sick pay.
4. Wellness program.
Schedule:
1. Every weekend.
2. Monday to Friday.
3. Weekend availability.
Work Location: In person
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