IT Support Engineer Role in South Kildare
An Irish government organisation responsible for the Horse Racing Industry seeks a Level 1/2 IT Support Engineer to provide quality technical support service to end users.
Key Responsibilities:
* Work as part of a team on the IT Helpdesk, supporting 250 users with Microsoft 365, WAN & LAN networks, firewalls, VMWare & Windows Server, and various business applications.
* Ensure best practice is followed regarding IT security throughout the HRI network.
* Support and maintain the HRI Local and Wide area networks.
* Participate in the update and testing of the HRI Group Business Continuity Plan as required.
* Provide out-of-hours support and travel between HRI locations as needed.
Requirements:
* IT Degree qualification or equivalent.
* At least 1-2 years' experience as a computer technician or similar role.
* Excellent troubleshooting skills and good communication skills.
* Thorough knowledge of computer systems and IT components, including LAN/WAN networks.
* Ability to problem solve and promote best practices in IT.
Benefits:
* 25 days annual leave, plus two company closure days.
* Pension.
* Income Protection.
* Life Assurance.
* AIR Card offering free entry into all 25 racecourses in Ireland.
* Racing TV subscription with discount.