Townhouse on the Green has an exciting opportunity for an experienced Receptionist.
The role involves:
* Providing an outstanding guest experience by exceeding guest expectations.
* Carrying out all tasks in accordance with procedures as outlined in the Front Office Standards Manual.
* Ensuring all tasks and checklists are actioned and completed during shift.
* Having comprehensive knowledge and actively promoting the surrounding area of Dublin.
* Maximising all available sales opportunities by actively upselling the hotel and restaurant facilities and rates.
* Ensuring that all aspects of security and cash handling are followed at all times in accordance with the company Policy.
* Having the highest standards of presentation and cleanliness at the Front Desk.
The ideal candidate must have:
* Excellent communication skills both verbal and written
* Previous experience of Opera and/or OpenTable reservations systems is preferred
* Exceptional selling skills both upselling and cross selling
* Attention to detail
* Strong customer focus skills
* Positive attitude to work
* Enjoys a sense of empowerment and a want to improve
* The ability to work shifts and weekends
Benefits
Focus on development & progression, Bike to Work, Travel Tax Incentives, staff food, reward programmes such as long service awards and staff recognition and incentives such as Refer a Friend bonus