Caseworker required for our Kildare/Naas office.
Monday-Friday 09:00-05:00 We are looking for candidates with strong customer service and administration experience.
About Turas Nua:
Turas Nua is a leading provider of employability services in Ireland, delivering support to individuals who are unemployed or employed part-time on low earnings. Our mission is to help people achieve sustainable employment and improve their overall well-being.
Purpose of Role:
As a caseworker, you will work closely with clients referred by the Department of Social Protection to provide personalized support and guidance to help them gain sustainable employment. You will manage a caseload of clients, coordinating internal support specialists and external organizations to deliver a tailored support service.
Key Responsibilities:
• Develop and manage robust case management plans for each client, working towards full-time employment
• Use industry-leading assessment technology to identify client goals, ambitions, and barriers to employment
• Provide coaching and mentoring to clients, including intensive job search support when ready
• Identify, structure, and recommend training solutions to meet client learning needs
• Maintain knowledge of the local labour market and organize daily schedules for face-to-face meetings, phone calls, and online correspondence
Person Profile:
A dynamic and adaptable individual with strong case management capabilities, decision-making skills, relationship-building skills, and problem-solving skills. You will be able to build rapport and trust with clients, motivate them to own their journey, and deliver high-quality services creating positive outcomes for individuals and communities.