Direct message the job poster from Next Generation
Recruitment Specialist for the Logistics and Distribution sector across Ireland
Warehouse & Logistics Administrator –
We are currently recruiting for a Customer Support & Logistics Administrator, to work at our clients office in Dublin 15. The successful candidate will play a critical role in maintaining service level and providing support to important domestic and international customers.
Responsibilities
1. Manage stock levels across multiple warehouses ensuring correct inventory mix to support picking activities
2. Oversee customer orders and internal stock requests, allocating stock and releasing orders for picking
3. Coordinate with external partners and internal team members to schedule deliveries in the most efficient and cost-effective manner
4. Develop good business relationships with internal colleagues, customers, and suppliers.
5. Support internal and external client facing colleagues to ensure the highest level of customer service is delivered to our customers.
6. Stay up to date with product knowledge, internal systems training, and customer specific processes.
7. Recognise, document, and escalate customer issues or trends following appropriate communication and escalation channels where required.
8. Track and coordinate shipments (incoming & outgoing) to ensure stock is delivered to the correct locations.
9. Manage lead times and communicate effectively with customers and internal stakeholders.
10. Support inventory management & cycle counting activities.
11. Process delivery dockets, GRNs, and other warehouse documents to ensure they are scanned and saved on our ERP system
12. Coordinate with team on production orders and special orders requiring kitting or assembly.
13. Provide Weekly & Monthly reporting, planning schedules, etc. as required.
Skills & Experience
1. Experience working in a similar role and/or industry.
2. Experience working with multinational organisations would be preferred.
3. Ability to identify customer needs and ensure customer satisfaction with every enquiry.
4. Good communication, organisational and administration skills.
5. Ability to prioritize and multitask
6. Flexible and Pro-active attitude.
7. Ability to identify problems before they arise and the initiative to come up with solutions.
8. Experience working with Microsoft Office package such as Outlook, Word, Excel.
9. Previous experience using an ERP system e.g., SAP would be beneficial
Seniority level
Associate
Employment type
Full-time
Job function
Supply Chain and Distribution
Industries
Warehousing and Storage, Transportation, Logistics, Supply Chain and Storage, and Office Administration
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