Title: Technical Services Chemist
Location: Shannon, Co. Clare
Salary: Negotiable DOE
Permanent Role
Fully Onsite
Exciting role for a Technical Services Chemist who will report to the Quality Manager, to provide efficient technical support services to both internal and external customers.
Responsibilities:
* Provide technical support to internal colleagues and customers, including attending Operations Meeting daily to troubleshoot current issues and propose efficiencies and improvements.
* Design and deliver both customer training and seminars.
* Providing internal Calibration Services.
* Contribute to the maintenance of current accreditations (equipment and procedures), and the development of scope as required.
* Development of new products and services to the customer.
* Analytical method development and validation.
* Carry out customer complaint investigations as required.
* High level of technical contribution at daily operations meetings.
* Engagement and development in the new Metrology Centre.
* Execute other responsibilities which may be assigned by the Quality Manager or member of the Senior Leadership team.
Qualifications and Experience:
* Chemistry qualification, ideally with industrial experience, PhD advantageous.
* Broad range of scientific experience with a high level of customer interaction.
* Strong technical knowledge and ability.
* In depth understanding of ISO17025: 2017, ISO17034 and ISO9001: 2015.
* Team player while also being able to work on own initiative.
* Scientific approach to problem solving.
* Ability to organise and prioritise.
* Strong communication and persuasion skills.
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