Operations Executive & Research Coordinator
My client, a leading SaaS Solutions provider is seeking an experienced Operations Executive & Research Coordinator to join their operations in Dublin 4.
Key Responsibilities:
* Support the Project Management Team in overseeing client projects, ensuring timelines and deliverables are met.
* Assist with planning, coordination, and execution of key initiatives.
* Work with the current client base to identify opportunities for growth and generate additional business through strong relationships and effective communication.
* Conduct thorough research into competitors, potential clients, and industry trends via social media, industry reports, and other sources to identify business opportunities and market insights.
* Assist in training clients on the use of our software and provide ongoing support to ensure high levels of customer satisfaction.
* Manage and support digital media efforts, including social media strategies, to promote the company's services and engage with potential clients.
Requirements:
* A third-level qualification, preferably in Business, Project Management or Life Sciences.
* Knowledge of project management techniques and tools, with experience in managing multiple projects simultaneously.
* Proficiency in digital media tools and social media platforms for business development and competitor research.
* Strong written and verbal communication skills in English, with the ability to communicate effectively with clients and senior management.
* Strong commercial awareness and the ability to recognise business opportunities.