As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.
Key Responsibilities
* Perform design and equipment submittal review for new Data Centers in your region.
* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
* Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
* Own the design for existing data center upgrades and perform conceptual design which improve availability and increase efficiency.
* Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
* Work on concurrent projects, sometimes in multiple geographical regions.
* Act as resident engineer during new construction projects. Support construction, commissioning.
* Support global projects/audits in the region.
About You
* Possess strong engineering judgement and are able to provide recommendations despite uncertainty.
* Are detail and data oriented.
* Have experience managing engineering projects and consultants.
* Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design).
* Be inclined to get into the field to see things up close.
* Organized and have the ability to set priorities and meet deadlines and budget. Possess leadership and problem-solving skills.
About Us
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences.
Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Bachelor's Degree in Electrical Engineering or equivalent experience.
5+ years cumulative experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities.
Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.
Experience as resident engineer or hands-on (in the field) design consultant or owner's engineer. Knowledge of building codes and regulations for your region.
Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.
Ability to carry design concepts through exploration, development, and into deployment/mass production.
Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc). EPMS/SCADA/BMS Controls system experience (software and/or hardware).