Job Description:
EirGrid Group has developed an ambitious Business Strategy to respond to the unprecedented level of change and opportunity in the energy industry. Our Purpose is to Transform the Power System for Future Generations and our primary goal is to Lead the Island's Electricity Sector on Sustainability and Decarbonisation.
About Us:
The infrastructure office within EirGrid comprises highly skilled professionals with backgrounds in engineering and business/commerce. The Infrastructure Office is responsible for leading the development and delivery of the power system and interconnection investment programmes, in collaboration with partners, customers & communities.
Job Purpose:
This role presents an exciting opportunity for a customer-focused and motivated individual to lead a team responsible for delivering high-quality support to EirGrid's connection customers and industry stakeholders in EirGrid's C&C team.
Key Responsibilities:
* Lead the team in a fast-paced, highly collaborative work environment.
* Lead contract team in agreement processing, contract management, the Offer Process Management Office (OPMO) and related activities.
* Lead the C&C contracts team in working effectively with EirGrid technical, financial, legal and regulatory teams to ensure delivery of cross-functional objectives.
* Ensure contractual obligations are met in accordance with approved regulatory connection policy and with an appropriate level of corporate governance.
* Represent EirGrid in stakeholder and customer engagements, managing complex and challenging interactions to drive better outcomes for all.
* Lead a team of professionals in work allocation and providing a quality and consistent customer service to all customers.
* Lead strategic change to effectively adapt to meet the changing needs of customers, industry stakeholders and company strategy by exploring industry best practices and identifying innovative solutions.
* Collaborate with peers within EirGrid to meet business priorities, manage resolution of complex issues, provide guidance and act as an escalation point to the Head of C&C.
Essential Skills/Experience:
* Relevant degree or equivalent qualification with minimum 10 years relevant experience working in a regulated environment, ideally in the energy sector.
* Broad understanding of the complex technical and commercial aspects of the power industry, customers and key industry stakeholders.
* Proven experience of leading effective customer and stakeholder engagement in a complex environment with an ability to drive successful outcomes.
* In-depth knowledge and working experience of Transmission Connection Agreements and contracts and regulatory framework.
* A working knowledge and experience using a CRM tool.
Salary:
$100,000 - $150,000 per annum