Leinster Appointments is currently recruiting for a permanent, full time Sales Support Administrator in Co. Kildare.
€30,000
Fully office based
9am - 5.30pm Monday - Friday
Main duties:
* Manage incoming sales orders via telephone, fax, email, and EDI, processing them in line with despatch priorities and ensuring all required information and system fields are accurately completed.
* Verify pricing on Insight against purchase orders or existing price files, escalating any discrepancies to the Sales Manager for resolution.
* Forward completed orders to the appropriate despatch area and proactively communicate with customers regarding stock availability or delays in lead times, based on updates from the despatch team.
* Liaise with hauliers to confirm transport rates and delivery times, coordinate shipments across multiple sites, raise purchase orders for transport services, and distribute daily transport reports to logistics partners.
* Work closely with the purchasing team to schedule incoming deliveries, complete Rednut documentation, and coordinate combined collections, including arrangements requiring veterinary presence when applicable.
* Respond swiftly to any delivery issues, providing solutions and maintaining communication with relevant stakeholders.
* Manage advance booking of orders with specific customer depots as per client requirements.
* Generate despatch notes for all non-IDF locations.
* Process sales invoices from despatch records and distribute them to customers via post, email, or EDI.
* Raise sales credits for products rejected upon delivery and arrange logistics for their return.
* Monitor and manage stock levels at external storage locations.
* Handle external customer queries and liaise internally across departments to resolve account-related issues.
* Provide support to the Credit Control function when required.
* Carry out general administrative duties including data entry, reporting, scanning, and filing.
* Participate in cross-functional Pit Meetings with relevant departments.
* Support the onboarding and training of new staff members.
* Complete month-end debtor closures in line with company timelines.
* Perform general reception and front-office duties as needed.
Main requirements:
* Excellent timekeeping, with the ability to work as part of a team and own initiative.
* Strong IT Skills with a good knowledge of MS office packages - specifically Excel.
* Excellent interpersonal, organisational and communication skills.
* Highly motivated with an ability to take ownership and multi-task.
* Ability to pro-actively communicate with third parties.
* Is flexible and adaptable.
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